Returns & Exchanges
At The Sleep Station, we want you to rest easy knowing that if your purchase isn't a perfect fit for your home, you can return it within 30 days for a full refund or exchange. Our goal is to ensure every customer finds their ideal sleep sanctuary with zero stress.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Carefully pack your items in their original packaging, ensuring all tags and protective covers are intact to qualify for a full refund.
- 3.Attach Your Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your box before dropping it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5 to 7 business days.